Introduction:
The purpose of these General Conditions of Sale (hereinafter CGV) is to govern the contractual relationship between the companyKITCHENS STORAGE BATHS (hereinafter the Merchant) and any person wishing to make a purchase (hereinafter the Customer) on the site https://cuisinesrangementsbains.fr/en/(hereinafter “name of the Website”).
If you have any questions about the General Terms and Conditions or the Privacy Policy, the Customer can contact customer service at the following email address: CUISINERANGEMENTS@ORANGE.FR
1. Acceptance of the General Terms and Conditions
Using https://cuisinesrangementsbains.fr/en/Or by placing an order through it, the Customer agrees to be bound by these General Terms and Conditions and the Privacy Policy, without restriction or reservation.
Before being able to place an order, the Customer must check the box “I acknowledge having read and accepted the General Conditions of Sale and the Confidentiality Policy”.
2. Autonomy
The cancellation of a clause of the General Conditions of Sale will not affect the validity of the General Conditions of Sale as a whole.
3. Modification of the General Conditions of Sale
The Merchant reserves the right to modify these General Terms and Conditions at any time, the modifications taking effect, where applicable, upon their publication onhttps://cuisinesrangementsbains.fr/en/. The new General Terms and Conditions will apply to all new orders.
4. Intellectual Property
The content of the site https://cuisinesrangementsbains.fr/en/ (logos, texts, brands, images, videos) is the intellectual property of the Merchant. Any complete or partial reproduction is prohibited without the express prior authorization of the Merchant.
5. Availability of Products
Any order on https://cuisinesrangementsbains.fr/en/ is subject to product availability. In the event of unavailability after placing an order, the order will be canceled and the Customer will be notified on the email address provided by the Customer to place the order. The Merchant reserves the right to withdraw its products from https://cuisinesrangementsbains.fr/en/ or modify any information or illustration at any time.
The description of the products on https://cuisinesrangementsbains.fr/en/Does not constitute a contractual document. The Merchant cannot therefore be held liable in the event of differences not affecting their essential characteristics.
6. Prices and delivery costs
The prices displayed on https://cuisinesrangementsbains.fr/en/Are indicated in EUR €But do not include delivery costs. Delivery costs will thus be added to the total owed by the Customer, in accordance with article 7.
The Merchant reserves the right to modify its prices at any time. In this case, price changes will only apply to future orders and not to orders already in progress.
In the event of a pricing error, the Merchant reserves the right to rectify it and will inform the Customer as soon as possible via the email address he/she provided in order to offer to complete the transaction at the correct price or to cancel the transaction. order.
7. Delivery costs and terms
Subject to availability (see article 5 above), the Merchant undertakes to deliver the Customer's order within 30 days from confirmation of the order received on the email address provided by the Customer.
It is up to the Customer to check the condition of their products and the conformity of their order upon delivery.
When placing their order, it is up to the Customer to choose the delivery method of their choice among those offered on https://cuisinesrangementsbains.fr/en/. Delivery costs can be viewed on the carriers' websites.
8. Payment terms
The payment methods available are those listed on https://cuisinesrangementsbains.fr/en/.
The Merchant reserves the right to modify this list at any time, without impacting current orders.
9. Formation of the Contract
By placing an order on https://cuisinesrangementsbains.fr/en/, the Customer guarantees to be at least 18 (eighteen) years old and to be legally capable of entering into a contract.
The Customer guarantees that he is a professional placing an order as part of his commercial activity. These General Terms and Conditions are aimed at professionals acting exclusively for purposes which fall within the scope of their professional activity. It is expressly recalled that the General Terms and Conditions are only applicable to sales made to a professional buyer who acts for purposes which fall within the scope of his professional activity, no right of withdrawal exists for his benefit.
To place an order, the Customer validates their basket and makes payment in accordance with article 7 above. A sales contract is only formed between the Customer and the Merchant upon receipt by the Customer of an email confirming their order to the email address provided by the Customer.
It is up to the Customer to verify the accuracy of the content of their order before validating their basket and making payment. The Customer can modify his basket before validating it and paying for his order.
10. Refusal of order
The Merchant reserves the right to refuse any order
11. Transfer of ownership
The products ordered remain the property of the Merchant until payment of the price of the order and delivery by the Customer.
The transfer of risks occurs from the moment of delivery of the order to the Customer.
12. Legal guarantee
In the event of non-compliance of the order at the time of delivery, the Merchant respects its legal guarantee obligations. The Customer acting as a consumer may contact customer service in accordance with article 7 above. The Customer must exercise his legal guarantee within 2 months from delivery of the order. You are free to request from customer service the replacement of the non-compliant order or the return of the order and reimbursement of the price of the defective products. In the event of a return, the Customer must explicitly inform the Merchant and return the entire order, in its original condition and in its original, undamaged packaging, with all accessories delivered.
13. Hidden defects
The Customer may contact customer service in accordance with article 11 above if, at the time of delivery, defects noted in their order make the products unfit for use. The Customer can then request a price reduction from customer service or return their order in order to be reimbursed the price of the defective products. In the event of a return, the Customer must explicitly inform the Merchant of his withdrawal and return his entire order, in its original condition and in its original, undamaged packaging, with all accessories delivered.
14. Right of withdrawal
Pursuant to article L. 121-21 of the Consumer Code, the Customer acting as a consumer may withdraw without reason within fourteen (14) days from the date of receipt of the order.
In the case of an order for several goods delivered separately over a defined period, the period starts from receipt of the last good or batch or the last part. If the deadline expires on a Saturday, Sunday or public holiday, the withdrawal period is extended to the next working day.
However, under article L. 121-21-8 of the Consumer Code:
“The right of withdrawal cannot be exercised for contracts:
4° Supply of goods likely to deteriorate or expire quickly 5° Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection 6° Supply of goods which, after having been delivered and by their nature, are mixed inseparably with other articles”
In the event of withdrawal, the Customer will receive a refund of their order, excluding any delivery costs for the return, by the same payment method used by the Customer for the purchase of the products, and this under the conditions provided for in the article 13 below. This refund will not include any return costs.
15. Exercise of the right of withdrawal
In order to exercise his right of withdrawal, the Customer acting as a consumer must explicitly inform the Merchant of his withdrawal and return his entire order, in its original condition and in its original, undamaged packaging, with all the accessories delivered.
16. Force Majeure
The Merchant cannot be held responsible for non-performance or delay in the execution of its contractual obligations relating to the sale of products purchased on https://cuisinesrangementsbains.fr/en/ in the event of the occurrence of an event beyond its control, a case of force majeure or an act of a third party outside the control of the Merchant.
It is agreed that cases of force majeure may include: legislative and regulatory changes, fires, storms, floods, strikes internal or external to the merchant, illness, surges and electrical shocks, breakdowns of communication systems. cooling and computer equipment, blockages and slowdowns of electronic communications networks, computer viruses and hacking, and more generally anything unforeseeable and beyond the control of the Merchant.
18. Amicable settlement of disputes
Article L. 612-1 of the Consumer Code provides that “Every consumer has the right to have free recourse to a consumer mediator with a view to amicably resolving the dispute between them and a professional. ".
At the European level, the European Commission provides you with an online dispute resolution platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
This covers disputes relating to the execution of a contract of sale or provision of services, between a consumer and a professional.
19. Law and jurisdiction
Any dispute relating to sales contracts for products purchased on https://cuisinesrangementsbains.fr/en/ will be subject to the jurisdiction of the courts and laws FRENCH LAW governing said sales contracts.
20. Merchant Information
Legal information about the company:
- company name: SAS
- RCS: 49196623000022 DIEPPE
- VAT number: FR 52 491 966 230
Contact: CUISINESRANGEMENTS@ORANGE.FR, 0130328392
Customer Service Contact Information: CUISINERANGEMENTS@ORANGE.FR